Data Protection Policy
Personal Data Protection Policy
In accordance with Law No. 29733 – Personal Data Protection Law of Peru, and its Regulation approved by Supreme Decree No. 003-2013-JUS, we inform our users of the following Personal Data Protection Policy.
1. Identity of the Data Controller
The personal data collected through this website is processed by:
KAMU UNO S.A.C.
Tax ID (RUC): 20610786830
Address: Agustín de la Torre Gonzales 209, San Isidro, Lima, Peru
Contact email: hola@kamu.uno
Hereinafter referred to as KAMU.
2. Personal Data We Collect
KAMU may collect and process, as applicable, the following personal data:
Full name
Nationality
Passport or identification number
Email address
Phone number or WhatsApp
Country and city of residence
Travel information (dates, destinations, number of travelers)
Travel preferences or special requirements
Information required for bookings with hotels, tour operators, airlines, or other travel service providers
Any information voluntarily provided through forms, email, WhatsApp, or other communication channels
KAMU does not request sensitive personal data unless strictly necessary for the provision of the requested travel services.
3. Purpose of Data Processing
Personal data will be used for the following purposes:
Necessary purposes for service delivery
Responding to inquiries, requests, or quotations
Designing travel itineraries and proposals
Managing bookings and travel service arrangements
Coordinating with hotels, tour operators, transportation providers, guides, airlines, and other travel partners
Managing payments, invoices, and administrative documentation
Communicating with the user before, during, and after the trip
Additional purposes (subject to consent)
Sending promotional information, offers, or updates related to our services
Conducting internal analysis to improve our services and user experience
4. User Consent
The user declares that the personal data provided is true, complete, and accurate.
The voluntary submission of personal data through website forms, email, WhatsApp, or any other communication channel constitutes a free, prior, express, unequivocal, and informed consent for the processing of such data, to the extent necessary to respond to requests, prepare quotations, coordinate travel services, or maintain communications related to the services offered by KAMU.
The user declares having been informed of the purposes of the processing of their personal data, which are communicated through this Personal Data Protection Policy and through the different contact points used by KAMU, such as forms, email communications, WhatsApp or quotations.
If KAMU intends to use personal data for additional purposes, such as sending marketing communications, explicit consent will be requested through appropriate mechanisms.
5. Data Sharing with Third Parties
KAMU may share personal data only when necessary for the proper provision of the requested services, including, as applicable:
Hotels
Tour operators
Transportation companies
Airlines
Tour guides
Insurance providers
Technology platforms used for operational and commercial management
Such data sharing will be limited strictly to the information necessary for each purpose.
6. International Data Transfers
Due to the nature of travel services and the use of digital tools, personal data may be stored or processed on servers located outside of Peru.
In such cases, KAMU will adopt reasonable measures to ensure that personal data is protected in accordance with applicable regulations.
7. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, as well as to comply with applicable legal, tax, contractual, or regulatory obligations.
Once the purpose has been fulfilled or the legal retention period has expired, the data will be deleted or anonymized, as appropriate.
8. Security Measures
KAMU adopts reasonable technical, organizational, and legal measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.
Such measures may include:
Restricted access to personal data
Use of passwords and internal controls
Storage in secure platforms
Access limited to authorized personnel only
However, the user acknowledges that no electronic transmission or storage system is completely secure.
9. ARCO Rights
Users may exercise their rights to:
Access
Rectification
Cancellation
Objection
To exercise these rights, users may send a request to:
The request must include:
Full name
Identification or passport number
Clear description of the request
Contact information for response
KAMU will respond within the timeframes established by applicable law.
10. Use of Forms and Digital Channels
Information provided through:
Website forms
Email
WhatsApp
Social media
Other digital communication channels
may be incorporated into KAMU’s databases for the purposes described in this policy.
11. Use of Cookies
Our website may use cookies and similar technologies to improve user experience and gather statistical information about site usage.
Users may configure their browser to reject cookies; however, this may affect certain functionalities of the website.
12. Changes to This Policy
KAMU reserves the right to modify this Personal Data Protection Policy at any time.
Any changes will be published on this page and will become effective upon publication.
13. Contact
For any questions regarding this Personal Data Protection Policy, users may contact us at:
Last updated: May 2026
